The following document describes the terms and conditions on which Green Chevrolet Chrysler and Green Buick GMC (the Green Family) offers you access to and use of the Green Preferred Owner Program.

Overview of the Preferred Owner Program
1. The Green Preferred Owner Program is a loyalty program sponsored by Green Chevrolet Chrysler and Green Buick GMC through which owners can earn dollars toward future service, parts and accessory purchases by purchasing service labor, parts, and accessories from Green Family or can earn dollars toward the purchase of a vehicle (new or used) by purchasing a vehicle (new or used) from the Green Family.
2. All dollars earned can be used at either Green Chevrolet Chrysler or Green Buick GMC.

A. Participation in the Program
1. All customers who have purchased a vehicle (new or used), had service (labor and/or parts) performed, or had work performed in the collision center at Green Chevrolet Chrysler or Green Buick GMC are eligible to participate in the program.
2. Employees are not eligible to participate in the Program.
3. Fleet customers and wholesale customers are not eligible to participate in the Program.
4. The personal information that is collected from you in connection with the Program will be used in accordance with the GM Privacy Policy.

B. Earning Program Dollars
1. Qualified purchases include retail parts, service, and vehicle purchases. All other purchases including wholesale parts purchases are excluded from this program from this program. Reward dollars are earned on customer pay transactions only and based upon the dollar amount actually paid by the member. Warranty repairs do not qualify for Reward Dollars. Repairs reimbursed by insurance companies do not qualify for Reward Dollars. Deductibles do not qualify.
2. Vehicle purchase earns $300 toward a future vehicle purchase and $25 toward a future customer pay service labor, retail parts, or customer pay collision center purchase.
3. Each service, parts, or collision center event (parts and labor) earns 5% of total dollars spent (less tax) towards a future service, parts, or collision center sale.
4. Coupons and other special offers may not be used in conjunction with the Program. These dollars spent will not receive the 5% earned reward.
 
C. Using Program Dollars
1. Reward Owners can use their reward dollars earned from a vehicle purchase on any vehicle purchase (new or used) up to a maximum of $500 in any one transaction. These dollars cannot be redeemed for a service, parts, or collision center purchase.
2. Reward Owners can use their reward dollars earned from a service, parts, or collision center sale for any service (parts and labor), parts, or collision center purchase up to a maximum of $300 in any one transaction. Reward dollars cannot be redeemed to cover any deductibles.
3. Reward dollars have no cash value and cannot be redeemed for cash.
4. Reward dollars are not transferable. Members cannot assign Reward Dollars to any other party. Members cannot pool accumulated Reward Dollars for any reason. Membership and Rewards Dollars cannot be sold, bartered, brokered or transferred for any reason including death and domestic matters.
5. Returned items purchased with Reward dollars will not be exchanged for cash. The returned item's program value will be returned to the preferred owner's account.
6. When redeeming Reward Dollars members must present a valid membership card, account number, or acceptable identification to complete the transaction.
7. Reward Dollar redemption may not be allowed with certain GM Promotions including and not limited to; GM Employee Purchase Program, GM Dealership Employee Purchase and GM Supplier Purchase. Dealership reserves the right to determine redemption eligibility.
8. Reward Dollar redemption may not be allowed with other in dealerships promotions.

D. Modification and Termination of the Program
1. The Green Family may modify any of the terms and conditions governing the Program including, but not limited to, the methods through which dollars can be earned, how the Program can be used, the value of the earned dollars, at any time, without notice, even though these changes may affect the Reward Owner's ability to use the dollars that have already been earned.
2. The Program has no Predetermined termination date and may continue until such time that The Green Family may terminate the program at any time, with no notice given.
3. The Reward Owners continued participation in the Program constitutes the Reward Owners acceptance of any changes made to these Terms and Conditions. The Reward Owners are responsible for remaining knowledgeable as to any changes that the Green Family may make to these Terms and Conditions. The most current version will be available on the Reward Owner's website and will supersede all previous versions of the Terms and Conditions.

E. General Terms and Conditions
1. Accrued Preferred Owner Dollars do not constitute property of a Reward Owner and have no value outside of the program. Reward Owner dollars are credits that The Green Family may revoke at any time as set forth herein.
2. Each Reward member is responsible for ensuring that the information in his/her account is accurate and kept current.
F. Limitation of Liability
1. By participating in the Program, each Reward Owner accept all responsibility for, and hereby indemnifies and hold harmless Green Chevrolet Chrysler, Green Buick GMC, and each of their related companies, General Motors, Maritz, FMR and each such company's respective officers, directors, employees, shareholders, agents, and successors, and assigns (the "Released Parties") from and against any claims that may arise from actions taken by such Member or for any unauthorized access to Preferred Owner's account from a third party.
2. UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL THE RELEASED PARTIES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE PROGRAM. EVEN IF ANY OR ALL OF THE RELEASED PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. THEREFORE SUCH EXCLUSIONS MAY NOT APPLY TO YOU. IF A REWARDS OWNER PROVES THAT THE GREEN FAMILY HAS IMPROPERLY DENIED THAT PREFERRED OWNER EARNED DOLLARS, LIABILITY WILL BE LIMITED TO THE EQUIVALENT AMOUNT OF EARNED DOLLARS. BY PARTICIPATING IN THE PROGRAM, A REWARDS OWNER WAIVES ANY AND ALL RIGHTS TO BRING ANY CLAIM OR ACTION RELATED TO SUCH MATTERS IN ANY FORUM BEYOND ONE (1) YEAR AFTER THE FIRST OCCURRENCE OF THE KIND OF ACT, EVENT, CONDITION, OMISSION UPON WHICH THE CLAIM OR ACTION IS BASED.

G. Dispute Resolution. In the event any controversy arising under this Program is not resolved by informal negotiations within 30 days after either party requests such negotiations in writing, then the following arbitration provisions shall apply:

1. All claims, disputes and other matters in question arising out of, or relating
to the Green Family Preferred Owner Program or the breach thereof, shall
be decided by binding and mandatory arbitration utilizing the commercial
arbitration rules of the American Arbitration Association then in effect,
unless the parties mutually and in writing agree otherwise, decided by a
single arbitrator selected by the parties. If the parties are unable to agree
upon the identity of a single arbitrator, then arbitration shall be conducted
by a panel of 3 arbitrators, one selected by the Green Family, one selected
by the customer, and one selected by the two arbitrators so selected, and
which arbitrators shall all be selected from the list of arbitrators approved
by the Rock Island County (Illinois) Circuit Court.

2. Notice of the demand for arbitration shall be filed in writing with the other
party involved.The demand be made within 90 days after the claim,
dispute or other matter in question has first arisen.

3. Each party shall, within the next 20 days after selection of the
Arbitrator(s), present their positions with respect to the dispute in writing
to the Arbitrator(s) together with such other materials as the Arbitrator(s)
deems appropriate, with copies exchanged to all other parties. The
Arbitrator(s) shall, within 20 days after the submission of the evidentiary
materials, submit its written decision on each disputed item to the parties.
Any determination by the Arbitrator(s) with respect to any disputed item
shall be final and binding on each party to this Agreement. The arbitration
shall be conducted in Rock Island County, Illinois, and the Arbitrator(s)
shall comply with the commercial arbitration rules of the AAA, as then in
effect for commercial arbitrations conducted in Illinois by the AAA, and
judgment on any award rendered by the Arbitrator(s) may be entered in
the Rock Island County Circuit Court. The cost of the Arbitrator(s) shall
be borne 50% by the Green Family and 50% by the customer.

4.This agreement to arbitrate shall be specifically enforceable under the
Uniform Arbitration Act, 710 ILCS §§5/1 et seq. Illinois law shall apply to
any dispute.

5. It is mutually agreed by and between the Green Family and the customer
that the parties waive all rights to trial by court and/or jury in any action,
proceeding or claim brought by either party against the other on any
matter whatsoever arising out of or in any way connected with this
Preferred Owner Program or any agreements (extensions or renewals),
instruments or agreements relating hereto, and that all resolutions of
dispute arising therein shall be resolved by the aforesaid arbitration

6. As a condition to participate in the Preferred Customer Program, customer
acknowledges to having read and understood the content of this waiver
provision, and the related Preferred Customer Program terms, and to its
application to all transactions contemplated by that Program.